CSAs
Browse and manage all customer service associates
Engagements, score, and flag rate are for today
| CSA | Store | Status | Engagements | Avg Score | Flag Rate |
|---|---|---|---|---|---|
AC Alice Cooper |
NY Flagship | Online | 12 | 92.5 | 2.1% |
JS John Smith |
Miami Beach | Online | 8 | 75.2 | 6.8% |
BD Bob Dylan |
SF Downtown | Online | 7 | 88.0 | 1.5% |
SJ Sarah Jones |
Dallas North | Offline | 0 | - | - |
EA Eve Adams |
Boston Central | Offline | 0 | - | - |
MB Mike Brown |
Chicago Loop | Online | 9 | 82.1 | 3.8% |
TW Tom Wilson |
Seattle Main | Online | 11 | 90.3 | 1.1% |
LP Lisa Park |
NY Flagship | Offline | 0 | - | - |
RJ Rachel Johnson |
Dallas North | Online | 6 | 86.3 | 1.8% |
DK David Kim |
Houston West | Online | 10 | 74.8 | 5.5% |
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