Engagements
Browse and review customer interactions
| Date & Time | Store | Agent | Duration | Score | Agent tone | Compliance Flag |
|---|---|---|---|---|---|---|
| 4/8/2026 10:30 AM | NY Flagship | Alice Cooper | 2m 45s | 95 | 88 | Clean |
| 4/8/2026 11:15 AM | Miami Beach | John Smith | 5m 10s | 45 | 30 | Critical |
| 4/8/2026 09:00 AM | SF Downtown | Bob Dylan | 1m 30s | 88 | 82 | Clean |
| 4/8/2026 02:45 PM | Dallas North | Sarah Jones | 3m 20s | 65 | 58 | Moderate |
| 4/8/2026 04:20 PM | Boston Central | Eve Adams | 4m 05s | 92 | 76 | Low |
| 4/8/2026 08:15 AM | Chicago Loop | Mike Brown | 3m 50s | 87 | 84 | Clean |
| 4/8/2026 12:30 PM | Seattle Main | Tom Wilson | 1m 55s | 91 | 90 | Clean |
| 4/8/2026 01:10 PM | NY Flagship | Lisa Park | 6m 20s | 38 | 25 | Critical |
| 4/8/2026 03:40 PM | Houston West | Alice Cooper | 2m 10s | 89 | 86 | Clean |
| 4/8/2026 05:00 PM | Phoenix East | John Smith | 4m 35s | 72 | 63 | Moderate |
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