NY Flagship
Active
Northeast Region
123 Broadway, New York, NY 10001
Summit Penetration Percentage
88.5
/ 100
Across 51 engagements today
Engagements
51
4 active CSAs
AI Flag Rate
1.2%
3 flagged engagements
Critical Flags
0
Needs immediate review
Engagement Volume & Summit Penetration Percentage
Engagements
Penetration Percentage
Active CSAs
AC
Alice Cooper
Since 08:00 AM
92.5
12 eng.
JS
John Smith
Since 09:15 AM
75.2
24 eng.
MB
Mike Brown
Since 10:30 AM
82.1
15 eng.
CSAs
| Name | Engagements | Avg Score | Best Score | Lowest Score | Critical Flags | Moderate Flags |
|---|---|---|---|---|---|---|
|
Alice Cooper
|
12 | 92.5 | 98 | 85 | - | 1 |
|
John Smith
|
24 | 75.2 | 88 | 45 | 2 | 4 |
|
Mike Brown
|
15 | 82.1 | 90 | 72 | - | 2 |
Recent Engagements
View All| Time | CSA | Duration | Score | AI Flag |
|---|---|---|---|---|
| 10:30 AM | Alice Cooper | 2m 45s | 95 | Clean |
| 11:15 AM | John Smith | 5m 10s | 45 | Critical |
| 09:00 AM | Bob Dylan | 1m 30s | 88 | Clean |
| 02:45 PM | Sarah Jones | 3m 20s | 65 | Moderate |
| 04:20 PM | Eve Adams | 4m 05s | 92 | Low |
Sessions
| CSA | Device ID | Audio device | Started at | Ended at | Last seen at | Status |
|---|---|---|---|---|---|---|
| Alice Cooper | iPh-A3F2 | AirPods Pro | 8:00 AM | — | 11:18 AM | Active |
| John Smith | iPh-7B1D | Built-in mic | 9:15 AM | — | 11:17 AM | Active |
| Mike Brown | iPh-9E4C | AirPods Pro | 10:30 AM | — | 11:16 AM | Active |
| Sarah Jones | iPh-2D8A | Beats Fit Pro | 6:00 AM | 2:15 PM | 2:15 PM | Ended |
| Bob Dylan | iPh-6F3B | Built-in mic | 7:00 AM | 12:05 PM | 12:05 PM | Ended |
| Eve Adams | iPh-1C5E | AirPods Pro | 8:10 AM | — | 9:45 AM | Timed out |